Return Policy

Diffusers – You may return any diffusers for any reason whatsoever within 14 days of your date of purchase, or the date you receive the diffuser, whichever is later, for a refund. Shipping costs are non-refundable and customer is responsible for return shipping. The diffuser must be unused and still in its original packaging with all parts and accessories.

Aroma Oils – You may return any of our oils for any reason whatsoever within 14 days of your date of purchase, or the date you receive the oil, whichever is later, for a refund as long as the oil bottle is sealed and unopened. Shipping costs are non-refundable and customer is responsible for return shipping.

Customer may exchange any of our oils for any reason whatsoever within 14 days of your date of purchase, or the date you receive the oil, whichever is later, for an exchange for another Scenting Place oil of equal or lesser value as long as the oil bottle is sealed and unopened. Customer is responsible for all shipping costs associated with the exchange.

Unfortunately, once the seal is broken or the oil bottle is opened, the sale is final.

Point of Purchase – Only items that have been purchased directly from The Scenting Place, can be returned.

 Shipping – Customer will be responsible for all costs relating to shipping any product back to us. Please make sure that the item you’re returning is repackaged with all cords, adaptors, bottles, accessories and documentation that were included when you received it.

How to Return an Item

To return an item, please email Lorinda@thescentingplace.com.